Privacy Policy
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out our health insurance quote forms
- Contact us for customer support
- Subscribe to our newsletters or communications
- Participate in surveys or promotions
This may include your name, email address, phone number, zip code, date of birth, household information, and health insurance preferences.
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To connect you with licensed insurance agents and provide health insurance quotes
- Communication: To contact you about your requests, provide customer support, and send important updates
- Personalization: To customize your experience and provide relevant insurance options
- Analytics: To analyze website usage and improve our services
- Marketing: To send you promotional materials and newsletters (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud and ensure the security of our services
How We Share Your Information
We may share your information in the following circumstances:
Licensed Insurance Agents and Carriers
We share your information with licensed insurance agents and insurance carriers to provide you with health insurance quotes and assistance with enrollment.
Service Providers
We work with third-party service providers who help us operate our website and provide our services, including analytics providers, marketing platforms, and customer support tools.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights and the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to the personal information we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
- Restrict Processing: Request limitation of how we process your information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may also integrate with third-party services (such as Google Analytics, social media platforms, or marketing tools) that have their own privacy policies.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this policy
- Sending you an email notification (if you have provided your email address)
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
State-Specific Privacy Rights
California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale or sharing of personal information
- Right to correct inaccurate personal information
- Right to limit the use of sensitive personal information
- Right to non-discrimination for exercising privacy rights
Other State Rights
Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your specific rights.